Resolved -
This incident has been resolved.
Jan 2, 12:29 CST
Update -
We are continuing to monitor for any further issues.
Jan 2, 11:13 CST
Monitoring -
We have applied a fix for this issue by rolling back a previous 3rd party dependency update. We will continue to monitor this issue over the next few hours to ensure reliability.
Jan 2, 09:41 CST
Identified -
We believe we have identified the cause of this issue. This was related to a recent update that deployed a newer version of a 3rd party dependency that seemed to have introduced a bug under a large concurrent load, which is why it was not detected in testing.
Jan 2, 09:40 CST
Investigating -
Some users are experiencing issues when trying to login. We are actively investigating this issue.
Jan 2, 08:59 CST