All Systems Operational

About This Site

Realtime updates for all Dr. Know products and services. Check back often or subscribe to stay informed.

Dr. Know Operational
Dr. Know Go Operational
Dr. Know Admin Operational
Dr. Know Copilot Operational
Dr. Know Dashboards Operational
App Builder Operational
Support Center Operational
Website Operational
Services Operational
Connections Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 11, 2026

Interfaces Not Responding
Resolved - This incident has been resolved at the impacted data center. We will continue to monitor to ensure stability. Impacted locations should start seeing orders appear as expected. It may take an hour or so for the interfaces to fully catch up.
Sep 11, 14:03 CDT
Monitoring - It has been identified that our partner hospitals are experiencing an issue at one of their data centers, hosting the impacted interfaces. We will continue to monitor this issue until resolved. We will provide another update when we receive more information.
Sep 11, 13:28 CDT
Update - We are continuing to investigate this issue.
Sep 11, 12:31 CDT
Investigating - We have detected that Dr. Know is unable to communicate with a subset of hospital interfaces since 10:57 AM CST today. We have checked and continue to monitor the related infrastructure on our side of these connections and it appears, for now, that the issue likely resides on the connected hospital(s) network side. We are working to communicate with the appropriate IT teams to identify and resolve the issue. We will provide another update when we have more information.
Sep 11, 12:30 CDT

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage